privacy policy

Groove is in the heart

Privacy Policy for Gaudium Events

Last Updated: 18th December 2024

Gaudium Events | THEGA Productions ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, website, and events.

1. Information We Collect
We may collect the following types of information:

1.1 Personal Information:
Name, Email address, Phone number

1.2 Non-Personal Information:
Browser and device information IP address, Event attendance data, Usage data from our website (cookies, analytics, etc.)

2. How We Use Your Information
We use your information to:
Process ticket purchases and send confirmations.
Communicate event details and updates.
Respond to inquiries and provide customer support.
Improve our services and events.
Send newsletters, promotional offers, or other communications (you can opt out at any time).
Ensure safety and security during events.

3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
Service providers who assist with payment processing, email distribution, or event management.
Legal or regulatory authorities if required by law.

4. Data Security
We implement industry-standard measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, no system is 100% secure. Please contact us immediately if you suspect a security issue.

5. Your Rights
You have the right to:Access, update, or delete your personal data.Opt out of marketing communications.Request details on how your data is being processed.To exercise these rights, please contact us at info@gaudiumevents.

6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us analyze usage patterns and improve functionality. You can manage your cookie preferences through your browser settings.

7. Retention of Data
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the updated date.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
Email: info@gaudiumevents.com

Thank you for trusting Gaudium Events. We look forward to making your experience safe, enjoyable, and unforgettable.